⚡🌌SABELLADONA X NEOMARTHY COLLAB NOW LIVE! 🌌⚡

FAQ

Q: Are your stickers water proof?
Yes. Sabella uses vinyl sticker paper for all her stickers which is generally water resistant. Some stickers are also dishwasher safe, and weather resistant. Make sure to check the product description for product specifications.

Q: How long is shipping/delivery?

Shipping will depend on if your product is hard stocked or if it is print on demand. 
If it is a hard stocked product it will usually ship within 1 week. 

Once an item has shipped, delivery depends on the destination and carrier. Some products will have tracking numbers and some will not. If a shipping option does not state that a tracking number will be provided Sabella cannot estimate how long delivery will take.

Print on demand will vary depending on the product because it has to be made per order. Print on demand prodcut can take up to 3 weeks to be produced and then shipped to you. (You can tell if something is print on demand via the product description.)

Depending on your location delivery may take up to 1 month. You will recieve a tracking number via e-mail once the shipping labels have been printed so you can see when your product will arrive!


Q: Do you use plastic in your packaging?
Yes. Some plastic packaging is used for keychains, sticker packs, and prints. Sabella also uses a bubble mailer for sending out pins and keychains. Sabella does work hard to re-use as much manufacturer packaging as possible.

If you would prefer to recieve your package with as little plastic as possible please leave a note on your order and Sabella will be happy to remove as much plastic as she can. Please be aware that this could cause your package to be damanged in bad weather.

If you order print on demand products Sabella cannot remove excess packaging.

A Note on Recycling Packaging:
Sabella's stickers are made from vinyl, meaning they are not a recyclable material in most locations. Please do not put the stickers, or the backer paper in a paper recycling bin. You can learn more about recycling stickers here.

Pro-Luster prints are not recyclable due to the chemicals required to make the paper. Please do not place trimmings from the Pro-Luster prints in a paper recycling bin. You can learn more about recycling photo paper here.

You
can recycle premium matte print paper, and backing cards.


Q: What is 'Print on Demand' (POD) product?
Print on demand means that you are ordering the product and it is made to order by a 3rd party company. This product is not stocked and shipping times will vary. Sabelladona uses Printful.com and ArtofWhere.com for her print on demand products. You can see which service is providing the product in the item description.
A benefit to print on demand for small businesses is that they do not have to worry about minimum order counts, or keeping a warehouse of product. The revenue to the artist however is much smaller than hard stocked product.


Q: What does "Hard Stocked" mean?

Hard stocked means that Sabella phsycially has the product and it is shipped directly from her. 
Hard stocked product is not always available due the nature of Sabella's family being involved in the US military and regularly moving.

Some hard stocked product is manufactured in house by Sabella, and some is